​​The ChatGPT platform has become extremely popular in a very short period of time, far exceeding the popularity of any other artificial intelligence chatbots released to the public. Launched as a public beta in November 2022, this game-changing AI gained more than a million users in just five days. Since then, the media has been talking about it even more, and its user base is constantly growing.

According to SimilarWeb, the ChatGPT website generated 1.5 billion visits in July 2023!

Companies across various industries are realizing the benefits of OpenAI integration, leveraging state-of-the-art algorithms to achieve unprecedented levels of automation and efficiency in their processes.

In this article, we'll walk you through the process of seamlessly integrating ChatGPT into your own application. Whether you're aiming to provide exceptional customer support or enhance user engagement, leveraging ChatGPT can be extremely handy for you. Unlock the potential of your software by seamless OpenAI integration, allowing your application to harness the power of advanced machine learning models for more intelligent decision-making.

Join us as we explore the steps to take your user experience to new heights through the power of AI-driven communication.

Overview of ChatGPT

At its core, ChatGPT is built upon transformer architecture, a neural network design that has proven highly effective in processing sequential data such as language. This architecture enables ChatGPT to grasp context, nuances, and even nuances in conversations, enabling it to respond coherently and contextually. The model can be fine-tuned to perform specific tasks, making it adaptable for a wide range of applications, from customer service to content generation.

Benefits of Integrating ChatGPT Into Your App

One of the primary advantages is the improvement in user engagement. ChatGPT enables your app to engage users in natural and dynamic conversations, creating a more interactive and enjoyable experience. This not only enhances user satisfaction but also encourages longer app usage sessions, leading to increased retention rates.

Developers are witnessing heightened user satisfaction and retention rates as they deploy ChatGPT integrated apps, offering a conversational layer that transforms conventional applications into more interactive and responsive platforms.

Moreover, ChatGPT can extend the capabilities of your app, acting as a versatile virtual assistant. It can provide instant responses to user inquiries, offer personalized recommendations, and even assist in completing tasks within the app. By seamlessly integrating AI-driven conversations, you enable your app to address a broader range of user needs, ultimately making it a more comprehensive and indispensable tool for your target audience.

Customer support is another arena where ChatGPT shines. Its ability to provide accurate and timely responses around the clock can significantly reduce the burden on human support agents. This not only enhances user satisfaction through quicker issue resolution but also optimizes resource allocation within your organization. With ChatGPT handling routine queries and concerns, your support team can focus on more complex and high-value interactions, delivering an overall improved support experience.

Incorporating ChatGPT into your app not only adds a layer of intelligence but also keeps your software relevant in an increasingly AI-driven world. By leveraging its capabilities, you position your app as a forward-thinking solution that adapts to user needs and technological advancements. As AI technology continues to evolve, the benefits of integrating ChatGPT will only expand, making it a strategic investment for the growth and success of your app in the long run.

The integration with ChatGPT elevates our application's capabilities, providing users with a sophisticated and context-aware conversational experience.

Streamline your communication strategy by exploring seamless integration with ChatGPT!

Our Experience of Integration With ChatGPT

Being a software engineering company, incorporating ChatGPT into our applications was an exciting experience. The integration process, thanks to the well-documented ChatGPT API, was smooth and allowed our team to create dynamic conversational interfaces.

Throughout the integration process, we emphasized thorough testing and optimization to fine-tune the model's responses and ensure a coherent user experience. The iterative nature of our development approach allowed us to refine and enhance the integration continuously, aligning it with our evolving goals and user feedback.

Discover our real-world ChatGPT integration examples below that showcase the versatility of this technology across different industries, from creating intelligent chatbots to improving content generation and language understanding.

The introduction of ChatGPT has not only elevated the functionality of our applications but has also positioned us at the forefront of conversational AI advancements. Users now engage with our software in a more intuitive and personalized manner, showcasing the transformative power of integrating advanced language models into the fabric of our applications.

How to Prepare for ChatGPT Integration

Before delving into ChatGPT integration, thorough preparation is essential to ensure a smooth and successful implementation. Begin by clearly defining the scope and objectives of the integration, understanding how ChatGPT aligns with your application's goals. Familiarize yourself with the ChatGPT API documentation, exploring its capabilities and customization options. Additionally, assess the potential impact on existing workflows and user experiences, and plan accordingly for any necessary adjustments. By having a well-defined strategy and a comprehensive understanding of the integration process, you can maximize the benefits of ChatGPT and seamlessly integrate this powerful language model into your applications.

Conducting Integration

Companies are rapidly enhancing their customer support systems through ChatGPT API integration, providing users with seamless and intelligent conversational experiences.

As the OpenAI platform, which ChatGPT belongs to, provides a public API, you can implement different features in your application that makes it more useful and friendly for users. It can be different content generators, translation services, helpers, etc.

Efficiently enhance your application's conversational abilities by exploring the nuances of ChatGPT API integration, unlocking dynamic and context-aware interactions.

Here we will describe how to integrate with ChatGPT for translation and improving texts:

Our purpose was to give the possibility to translate inputted text to a selected language and make the text better with AI.

1. The API key

The success of modern applications often hinges on their ability to incorporate advanced natural language processing, and ChatGPT API integration has become a key component in achieving this goal.

The first thing that you need to do is to create an OpenAI account and OpenAI API Key. This key is unique to your application and allows OpenAI to authenticate your app’s requests.

  • A good practice is to have different API keys for different environments. This allows you to overview usage of the key or disable it easily.
  • By default, a new account is related to the Free Trial plan that limits the list of available features. However, it grants some credit for requests which makes it perfect for trying local development.
Named API keys and new API key limit! - API - OpenAI Developer Forum
OpenAI Developer Forum

2. The model

The OpenAI API is powered by a diverse set of models with different capabilities and price points. The process of choosing a model is a key step, as the selected model should match your business requirements. OpenAI provides extended documentation, a set of examples, and even a playground. All of them will help you to understand what model you need.In both cases, for translation and improving texts, we used model text-davinci-003 from the GPT-3.5 group. Models of this group can understand and generate natural language or code.

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3. The prompt

How to integrate ChatGPT into an app? After the model is selected, the next step is formulating a prompt. The prompt is a message, or instruction, that you send to ChatGPT. This task should be clear, straightforward, and unambiguous. Any ambiguity in the prompt’s interpretation can potentially be the reason for the response which differs from the expected.

Initially, Our first prompt for translating text had the form: “Translate it in {language}: {text}” with the anticipated response being the translation itself. But after a short period of time, we faced a problem that we cannot parse the ChatGPT response from time to time. The root cause was an unhandled response structure. Interesting that each time the ChatGPT gave a different response format. We decided to change the prompt, and our final variant is Give me a JSON where the key is a language and the value is {language} translation of the quoted text: {text}. Requests with this prompt return an expected response that can be successfully parsed.

4. The max tokens number

This is one more important parameter that influences the ChatGPT request result. The GPT family of models process text using tokens, which are common sequences of characters found in text. The models understand the statistical relationships between these tokens and excel at producing the next token in a sequence of tokens.

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In English, a token can be as short as one character or as long as one word (e.g., a or apple), and in some languages, tokens can be even shorter than one character or even longer than one word. This number limits the number of tokens that can be handled by the ChatGPT at current requests. The amount of tokens defines the price of the request. So the number should be enough to cover business needs. The OpenAI platform creates a special tool Tokenizer that can help you to understand how a piece of text would be tokenized by the API and the total count of tokens in that piece of text.

5. Implementation

Developers seeking to enrich their app's functionality can follow best practices on how to incorporate ChatGPT into an app. The OpenAI platform offers a variety of official clients designed for various programming languages. Additionally, you can find libraries developed by the community. However, depending on your specific needs, integration can also be achieved using any language's native HTTP client. In our case, we incorporated the ChatGPT API into our Golang application using the standard HTTP Go package.

6. Safety

When developing your application with our API, ensure your application is safe and successful. To integrate ChatGPT correctly, use the following recommendations:

  1. Do not allow passing the user-inputted text to the ChatGPT without changes.
    “Prompt engineering” can help constrain the topic and tone of output text. This reduces the chance of producing undesired content, even if a user tries to produce it.
  2. Avoid transmitting sensitive user information to OpenAI. It's important to integrate ChatGPT and  maintain user privacy and data security.
  3. Allow users to report any issues they may encounter with the application's functionality or behavior.
  4. To ensure your product's effectiveness, it's important to test it using a diverse range of inputs and user behaviors. This includes both a representative set of scenarios and ones that may attempt to 'break' your application. Does it wander off-topic? Can someone easily redirect the feature via prompt injections, e.g., “ignore the previous instructions and do this instead”?

How many team members do you need for ChatGPT integration?

The number of team members required for the seamless integration of ChatGPT into your app depends on several factors. At a minimum, you would typically need:

  • a project manager to oversee the integration process,
  • a software developer experienced in AI and machine learning to handle the technical aspects, and
  • a UI/UX designer to ensure that the AI-driven interactions align with your app's user interface and user experience standards.

Additionally, having a data scientist or AI specialist can be invaluable, especially during the training and fine-tuning phases of the ChatGPT model to ensure it aligns with your app's unique requirements. If your app has complex functionalities or requires custom features, you might also need backend developers, cloud infrastructure experts, and potentially a natural language processing (NLP) engineer to optimize the AI interactions.

General estimates

The actual estimates can vary based on the complexity of your app, the extent of AI integration, and any unforeseen challenges that may arise during implementation. You can use our mobile app calculator to get an estimation based on your exact requirements.

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Our estimations

Axon takes pride in offering cutting-edge solutions and services underpinned by agile project management methodologies. We recognize the paramount significance of precise estimations in meeting client expectations and project deadlines.

Our approach to estimations revolves around close collaboration with our clients. We understand that every project is unique, and client preferences play a crucial role in defining the scope and scale of software development initiatives. By actively engaging with our clients, we gain deep insights into their specific requirements, priorities, and budgetary constraints.

Our experience

At Axon, we have expertise in seamlessly integrating ChatGPT into viable software solutions. Our skilled team of software engineers and developers has hands-on experience in harnessing the full potential of ChatGPT to enhance the capabilities and user experiences of our clients' applications.

With a deep understanding of both the front-end and back-end aspects of development, our experts can craft customized solutions that precisely meet your unique requirements.

Our team

Throughout the software engineering process, our team has demonstrated a well-established track record of collaboration and professionalism when working with our esteemed partners.

Our team's agility enables us to embrace change and tackle complex challenges with confidence. We approach each project with a flexible mindset, tailoring our methodologies to suit the unique requirements and goals of our clients. Through agile project management, we ensure that our solutions are scalable, maintainable, and adaptable to future needs.


Remember that successful integration goes beyond technical implementation. It's about crafting experiences that resonate with your users, adding value to their interactions, and making your application indispensable. As you move forward, keep in mind that customization, fine-tuning, and ongoing optimization will be key to tailoring ChatGPT's full potential for your unique use case.

Software Development Team

When it comes to creating software solutions that not only meet but exceed your business objectives, partnering with a proven expert is paramount. That's where Axon, your trusted ally in software engineering, steps in. Our comprehensive services and dedicated team are here to streamline your development process, providing you with top-notch solutions while keeping a watchful eye on your budget.

Aspect What Axon Offers
Expertise 12 years of unmatched experience on the IT market
Tailored Solutions Customized solutions for your industry
Cost-Effective Excellence Maximizing your budget without compromising quality
Comprehensive Services End-to-end services for a smooth and cost-effective journey
Future-Proofing Building for future scalability and adaptability
Responsive Design Ensuring a consistent user experience across devices
Cross-Platform Development Expanding your reach with minimal cost
Client Success Stories Proven track record with 130+ successful projects and satisfied clients
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